Privacy Policy

1. What This Policy Covers

This policy explains what information we collect when you visit a1prohandyman.com, request a quote, or call us; how we use it; and the choices you have. We are a home-repair business serving New York and Connecticut. We collect information to respond to your requests and to measure our advertising, and for no stranger purpose than that.

2. Information You Give Us

When you submit a quote form or contact us, we collect what you provide: name, phone number, email, address, and your description of the project. If you attach a photo of your project, we collect that photo as well, and use it only to prepare your quote and schedule the work. When you call, we may keep records of the call (including call recordings where permitted and disclosed) to schedule and quote your job.

3. Information Collected Automatically

Like most websites, we use cookies and similar technologies for analytics and advertising measurement. This may include Google Analytics, Google Ads conversion tracking, Google Tag Manager, and the Meta (Facebook) Pixel. These tools collect information such as your IP address, device and browser type, pages viewed, and the ad or search that brought you here (for example, UTM parameters and click identifiers such as gclid and fbclid). We use this to understand which advertising works and to improve the site.

4. How We Use Your Information

We use your information to: respond to your quote requests and schedule work; contact you by phone, text, or email about your project (as stated at the point you submit a form); send service-related communications; measure and improve our advertising; and comply with legal obligations. We do not sell your personal information.

5. Sharing

We share information only with service providers who help us operate, such as web hosting, email delivery, our form processor (Formspree, which receives and stores the information you submit through our quote forms), analytics, and advertising platforms (Google, Meta), and only for the purposes above; when required by law; or in connection with a business transfer. We never share your project details or contact information with unrelated third parties for their own marketing.

6. Text Messages & Calls

By submitting a form with your phone number, you agree that we may contact you by phone, text, or email about your project. Message and data rates may apply to texts. Reply STOP to any text from us to opt out of further texts; opting out does not affect service communications needed to complete work you've booked.

7. Your Choices & Rights

You can browse with cookies disabled; ad and analytics cookies can be controlled through your browser settings, Google's opt-out tools, and Meta's ad preferences. Depending on where you live (including New York and Connecticut residents under applicable state laws), you may have rights to access, correct, or delete personal information we hold about you. To exercise any of these, contact us using the details below and we'll respond as required by law.

8. Retention & Security

We keep lead and job records as long as needed for business and legal purposes, then delete or anonymize them. We use reasonable safeguards to protect your information, though no internet transmission is ever perfectly secure.

9. Children

Our services and website are not directed to children under 13, and we do not knowingly collect their information.

10. Changes & Contact

We may update this policy from time to time; the effective date above reflects the latest version. Questions or requests: call (914) 693-0009 or email contact@a1prohandyman.com, or write to us at A1 Pro Handyman, 462 Lakeview Ave, Valhalla, NY 10595.